ELEMENTAL IRISH FINE SIPPING GIN
1.1 This website (the “Site”) is operated by [Registration Name], a company incorporated in the Republic of Ireland with company number [551033] and registered office at Castle Freke, Clonakilty, Co. Cork, [P85 R602], Ireland (“Castle Freke Gin”, “we”, “us”, “our”).
1.2 These Terms and Conditions (“Terms”) govern:
a) your use of our Site; and
b) any purchase of products made via the Site (the “Products”).
1.3 By accessing, browsing or using the Site, and/or by placing an order, you confirm that you have read, understood and agree to be bound by these Terms, together with our Privacy Policy. If you do not agree with these Terms, you must not use the Site or place any orders via the Site.
1.4 We may revise these Terms from time to time. Any changes will take effect when posted on this page. Your continued use of the Site after any such changes will constitute your acceptance of the revised Terms.
2.1 This Site is intended only for persons who are of legal drinking age in their country, state or territory of residence and in the country from which they access the Site.
2.2 By using this Site, you confirm that:
a) you are of legal drinking age in your country/territory; and
b) where you purchase Products, you are of legal drinking age in the destination country/territory for delivery.
2.3 We may ask you to provide proof of age at any time. If we cannot verify that you are of legal drinking age, we may refuse to provide the Site or sell Products to you and may cancel your order.
2.4 You agree not to share any content from the Site with anyone who is under the legal drinking age in their country or territory.
2.5 Please enjoy Castle Freke Gin responsibly.
3.1 Access to the Site is provided on a temporary basis. We do not guarantee that the Site, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw or restrict the availability of all or any part of the Site at any time.
3.2 You are responsible for making all arrangements necessary for you to have access to the Site and for ensuring that all persons who access the Site through your internet connection are aware of these Terms and comply with them.
4.1 You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:
a) use the Site in any way that breaches applicable laws or regulations;
b) transmit or procure the sending of any unsolicited advertising or promotional material;
c) knowingly transmit any material containing harmful code such as viruses or spyware;
d) use the Site in a way that could damage or compromise our systems or security, or interfere with other users.
4.2 We may suspend or terminate your access to the Site if we reasonably believe you have breached these Terms.
5.1 You may be required to create an account to purchase Products or access certain features. You must ensure that all information you provide is accurate and kept up to date.
5.2 You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.
6.1 Product descriptions, images and information on the Site are for general information only. We make reasonable efforts to ensure accuracy but do not warrant that descriptions are complete or error-free.
6.2 Product packaging, labelling and batch details may vary from that shown on the Site.
6.3 All Products are subject to availability. We reserve the right to limit quantities or discontinue Products at any time.
7.1 Prices for Products will be as quoted on the Site, except in cases of obvious error. Prices may vary depending on location and available currencies and may include or exclude taxes and shipping charges as shown at checkout.
7.2 Prices may change at any time but changes will not affect orders already accepted.
7.3 If an error in pricing is discovered, we will contact you to confirm whether you wish to proceed with the corrected price or cancel the order.
8.1 By placing an order, you offer to purchase the Products in your basket and confirm you are of legal drinking age in both your location and the delivery destination.
8.2 You will receive an acknowledgment email after placing an order. This does not constitute acceptance.
8.3 A contract between you and us is formed only when you receive an order confirmation email stating that the Products have been dispatched.
9.1 Payment must be made using the methods available on the Site at the time of ordering.
9.2 By providing payment details, you confirm you are authorised to use the selected payment method.
9.3 If payment is unsuccessful, your order will not be accepted.
10.1 We deliver to selected countries listed on the Site. Availability may vary depending on local alcohol regulations and restrictions.
10.2 Delivery charges and estimated delivery times will be provided during checkout and/or on our Shipping Information page.
10.3 For orders shipped outside the EU, including to the United States, import duties, customs charges and local taxes may apply. These charges are the responsibility of the recipient unless explicitly stated otherwise.
10.4 You must comply with all laws and regulations of the destination country. We are not liable if you breach any such laws.
10.5 Delivery times are estimates and not guaranteed. Delays outside our control, such as customs checks or courier delays, may occur.
10.6 Risk of loss or damage passes to you on delivery. Ownership of the Products passes once full payment is received.
11.1 Age verification may be required upon delivery. You or an adult at the address may be asked to present government-issued photo ID.
11.2 If no suitable adult is available to receive the delivery, or proof of age cannot be verified, the Products may be returned to us and additional charges may apply.
12.1 Your rights regarding returns and cancellations are set out in our Returns and Cancellation Policy, which forms part of these Terms.
12.2 Under EU law, you may have a right to cancel certain purchases within 14 days of delivery, subject to conditions outlined in our Returns Policy. This right may not apply where the seal has been broken or the Product has been used.
12.3 Refunds will be made to the original payment method, subject to deductions for diminished value or return shipping costs where permitted by law.
13.1 Promotional offers and discount codes may be subject to additional terms. They are typically non-transferable, cannot be combined with other offers, and may be withdrawn at any time.
14.1 All intellectual property rights in the Site and its contents are owned by or licensed to Castle Freke Gin. All such rights are reserved.
14.2 You may view, print or download extracts for personal use only. You must not modify materials or use content for commercial purposes without prior written consent.
15.1 Personal data collected from you will be processed in accordance with our Privacy Policy and Cookies Policy and applicable Irish and EU data protection laws.
15.2 By using the Site and/or placing an order, you consent to such processing and confirm that all information you provide is accurate.
16.1 Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or any liability that cannot be excluded under Irish law.
16.2 We exclude all implied warranties to the fullest extent permitted by law.
16.3 We are not liable for any loss or damage caused by viruses or other harmful material due to your use of the Site or linked websites.
16.4 If you are a consumer, we are responsible only for foreseeable loss or damage arising from our breach of these Terms.
16.5 If you are a business user, our liability is limited to the amount paid by you for the Products giving rise to the claim, and we will not be liable for loss of profits, business, revenue or similar losses.
17.1 External links on the Site are provided for convenience. We have no control over third-party content and accept no responsibility for it.
17.2 You may link to our homepage provided the link is fair and lawful and does not imply endorsement or association where none exists.
18.1 We are not liable for delays or failures caused by events outside our reasonable control, including industrial action, natural disasters, pandemics, or transport or communication failures.
19.1 These Terms and any disputes arising from them shall be governed by the laws of the Republic of Ireland.
19.2 EU/EEA consumers may bring proceedings in their country of residence or in Ireland. Business users submit to the exclusive jurisdiction of the Irish courts.
20.1 If you have any questions about these Terms or our Products, please contact us:
Email: info@castlefrekedistillery.com
Postal address: Castle Freke, Clonakilty, Co. Cork, [P85 P596], Ireland
Phone: [(023) 886 9259]
1.1 This Privacy Policy explains how Castle Freke Gin (“Castle Freke Gin”, “we”, “us”, “our”) collects, uses, stores, and protects your personal data when you visit our website (the “Site”), make purchases, subscribe to marketing communications, or engage with us through digital platforms.
1.2 We are the data controller for the purposes of data protection laws, including the EU General Data Protection Regulation (GDPR), the Irish Data Protection Acts 1988–2018, and any implementing or supplementary regulations.
1.3 Our registered office is:
Castle Freke, Clonakilty, Co. Cork, [P85 P596], Ireland
Company Registration Number: [551033]
Email: info@castlefrekedistillery.com
1.4 By using the Site, you consent to the practices described in this Privacy Policy. If you do not agree with the contents of this policy, please discontinue use of the Site.
We may collect and process the following categories of personal data:
2.1 Information you provide directly • Name • Billing and shipping address • Email address • Phone number • Payment information (processed only through secure third-party payment providers – never stored directly by us) • Order details and purchase history • Date of birth (for age verification purposes) • Any information provided when contacting us or subscribing to email marketing
2.2 Information collected automatically When you visit the Site, we automatically collect: • IP address • Device details (browser type, operating system) • Log data (time of access, pages viewed, referring URLs) • Cookies and similar technologies (via OneTrust, Google, and Meta)
2.3 Information from third-party platforms If you interact with Castle Freke Gin via Meta (Facebook/Instagram), Google, or other advertising platforms, we may receive anonymised analytics or limited personal data depending on your privacy settings on those platforms.
3.1 We use cookies to improve website functionality, personalise content, analyse performance, and support advertising activities. These include:
a) Essential cookies – required for core website operation b) Analytics cookies – provided by Google Analytics c) Advertising and remarketing cookies – Google Ads, Meta Pixel d) Preference cookies – to remember your settings e) OneTrust cookies – to manage your cookie consent options
3.2 You can manage or withdraw your cookie preferences at any time using the OneTrust cookie banner/settings tool available on our Site.
We use your data for the following purposes:
4.1 To process and fulfil orders • Confirming orders • Processing payments • Shipping products • Communicating updates about your purchase
4.2 For customer service • Responding to inquiries • Managing returns, refunds, and complaints
4.3 For marketing and advertising • Sending email newsletters and product updates (only with your consent) • Delivering personalised ads on Meta (Facebook/Instagram) and Google • Analysing customer engagement to improve marketing effectiveness
4.4 For website improvement • Analysing traffic, behaviour patterns, and user engagement • Maintaining Site performance and security
4.5 Legal and compliance purposes • Age verification • Fraud detection and prevention • Compliance with Irish/EU legal obligations
We rely on the following legal bases under GDPR:
5.1 Contractual necessity – to process orders and provide services 5.2 Consent – for email marketing and non-essential cookies 5.3 Legitimate interests – for fraud prevention, analytics, and service improvement 5.4 Compliance with legal obligations – tax law, regulatory requirements, age verification
We may share limited personal data with trusted third parties who assist in operating our business. These include:
6.1 Service providers • Payment processors (e.g., Stripe, PayPal, Shopify Payments) • Email marketing providers (e.g., Mailchimp, Klaviyo, Shopify Email) • Website hosting and ecommerce platforms • Delivery and courier services
6.2 Analytics and advertising partners • Google Analytics and Google Ads • Meta (Facebook/Instagram Ads & Pixel)
These providers may use cookies or tracking technologies to deliver personalised advertising, depending on your cookie consent choices.
6.3 Legal and regulatory authorities Where required by law, regulation, or legal process.
6.4 We do not sell or rent your personal data to third parties.
Some of our third-party service providers may transfer personal data outside the European Economic Area (EEA), including to the United States.
Where this occurs, we ensure appropriate safeguards are in place, such as: • Standard Contractual Clauses approved by the European Commission • Adequacy decisions where available • Additional security measures required under GDPR
8.1 We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, including: • Order records – minimum of 6 years (legal requirement) • Marketing data – until you withdraw consent • Cookies – according to expiry periods set out in the OneTrust cookie banner
8.2 At the end of the retention period, your data will be securely deleted or anonymised.
Under GDPR, you have the following rights:
9.1 Right to access – request copies of your personal data 9.2 Right to rectification – request correction of inaccurate data 9.3 Right to erasure – request deletion of your data (subject to legal obligations) 9.4 Right to restrict processing – limit how your data is used 9.5 Right to data portability – request transfer of your data to another controller 9.6 Right to object – particularly regarding marketing or profiling 9.7 Right to withdraw consent – for email marketing or cookies at any time 9.8 Rights regarding automated decision-making – we do not conduct automated decision-making that has legal or significant effects
To exercise any rights, contact: info@castlefrekedistillery.com
10.1 We send marketing emails only with your explicit consent. 10.2 You may unsubscribe at any time using the link in our emails or by contacting us directly. 10.3 Opting out of marketing does not affect transactional communications (order confirmations, shipping updates, etc.).
11.1 We implement technical and organisational measures to protect your data, including: • SSL encryption • Access controls • Secure payment processing • Regular security audits
11.2 While we take steps to protect your information, no method of transmission over the internet is 100% secure.
12.1 We do not knowingly collect data from individuals under the legal drinking age. 12.2 If we discover that data has been collected from a minor, we will delete it immediately.
Our Site may contain links to other websites. We are not responsible for the privacy practices of third-party websites and encourage you to review their policies.
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date. Continued use of the Site indicates acceptance of the updated policy.
For questions regarding data protection, this Privacy Policy, or your rights, please contact:
Castle Freke Gin Castle Freke, Clonakilty
Co. Cork, [P85 P596]
Ireland Email: eva@castlefrekedistillery.com
